Support at every stage

Roadmixa supports an asphalt plant project from the first inquiry to years of operation. The table shows what happens at each stage, who does it and what you receive.

Stage What we do What you receive
Selection Review output, mixes, aggregate moisture, fuel, power, climate and relocation plans Recommended model and options, layout sketch, indicative price
Engineering Fix configuration; prepare layout, foundation or pad drawings, electrical load list Drawings and data for your civil works, permits and power supply
Manufacturing Build, pre-assemble and test the plant Progress updates, photos or video; inspection before shipment
Shipping Pack and mark every unit; prepare export documents Packing list, container plan, documents for customs
Installation Engineers supervise erection and connections A correctly assembled plant, checked unit by unit
Commissioning Set up burner, scales, control system; trial production A plant producing mix to your recipes
Training Train operators and maintenance staff on your plant Trained crew, operating and maintenance manuals
After-sales Remote help, parts supply, follow-up visits as agreed Fast answers and parts when you need them

Before the order: getting the configuration right

Most plant problems start with a plant that does not match the job. Before quoting, our engineers ask:

  • What output per hour and per day do you need, and which mixes?
  • What is your aggregate moisture in the wet season? This decides drum and burner size.
  • What fuel can you buy all year, and what power is on site — grid voltage and frequency, or a generator?
  • How often will the plant move, and how will it travel?
  • What emission limits and specifications apply?

The answers decide the plant type, model and options — and they are written into the quotation so you can check them.

Installation and commissioning

For most plants, our engineers travel to site to supervise installation and commission the plant. A typical sequence:

  1. Site check — pad or foundations, access, crane and crew ready
  2. Installation supervision — positioning units, bolting, ducts, cables, fuel and bitumen lines
  3. Electrical and control checks — motor rotation, sensors, interlocks, emergency stops
  4. Scale calibration — aggregate, filler and bitumen scales checked with test weights
  5. Burner set-up — ignition, flame and air adjustment for your fuel
  6. Trial production — first batches checked for temperature and, with your lab, gradation and binder content
  7. Handover — punch list closed, records and manuals handed over

Typical team and time: one to three engineers for a few weeks for a mid-size plant. Containerized and mobile plants usually take less time on site than stationary plants. The exact number of engineers and days is written into the contract.

What you provide: prepared site, crane and loader, local mechanics, welders and electricians, power, and fuel, bitumen and aggregate for trial production.

Operator and maintenance training

Training happens on your own plant, during and after commissioning:

Group Topics
Plant operators Start-up and shutdown sequence, recipes, burner control, temperature management, alarms
Maintenance staff Daily, weekly and monthly checks; lubrication; wear part replacement; baghouse care
Site managers Production planning, fuel and output records, safety rules

We leave operating and maintenance manuals, electrical drawings and a spare parts list with every plant.

After start-up

  • Remote support — our engineers answer by phone, WhatsApp, email and video; photos and short videos of a problem usually lead to a quick diagnosis
  • Spare parts — standard wear parts by sea, urgent parts by air. We recommend keeping a first-year wear-parts stock on site; see our spare parts list
  • Follow-up visits — for relocation, upgrades or major maintenance, as agreed
  • Warranty — 12 months under the sales contract

Warranty: what is usually covered

Warranty terms are set in each contract. As a guide, this is how asphalt plant warranties are commonly structured in the industry:

Usually covered

  • Defects in materials or workmanship of supplied equipment
  • Failure of supplied motors, reducers and electrical components under normal use
  • Repair or replacement of defective parts

Usually not covered

  • Wear parts consumed in normal operation (filter bags, liners, paddles, belts, nozzles)
  • Damage from wrong operation, overload or poor maintenance
  • Damage from accidents, floods, fire or unstable power supply
  • Modifications or repairs made without the supplier’s agreement
  • Consumables: fuel, oil, grease, bitumen

Ask for the warranty clause in writing when you compare suppliers, and check how claims are handled: what evidence is needed and how quickly replacement parts are sent.

Talk to our engineers about support for your project.